My brother, Glenn Kelman

By in Real Estate Industry with 2 Comments

He’s not really my brother, he just sounds like him.  Every single time I read a post written by Glenn Kelman, he reminds me of my older brother Jim.  Jim and I would fight, as all siblings do.  We’d finish the argument and I’d utter an “Aaargh!” or a “Stupid brother!”  Jim would then laugh the most annoying laugh in the history of the world and say, “You always have to have the last word.”  In so saying, Jim would be having the last word.  If I pointed this out, then Jim shook his head, laughed the incredibly vexing laugh again and said, “See!?  You’re having the last word!” when HE WAS ACTUALLY HAVING THE LAST WORD!!!  Good God, it almost drives me over the edge just thinking about it.

That’s how Glenn Kelman responds to blog posts which criticize Redfin’s business model.  Redfin refunds between 1 and 2% of the selling price of a home to the buyer who uses a Redfin agent.  Redfin agents are salaried.  Realtors and real estate agents are usually commissioned sales people. Their brokerage traditionally receives 3% of the selling price of the home, and the salesperson receives a cut of that.  If a traditional agent argues that a Redfin agent is little more than a paper-pusher, Glenn responds calmly, a little imperiously, and as if he is giving great thought to the Redfin dissenter’s argument. 

Then he writes something which seems professional and controlled, but actually validates the criticism provided by the original poster.  Then, the original poster points out the flaw in Kelman’s argument and he does it again…responds rationally but with just enough superiority to really drive someone crazy.

Maybe I’m the only person who feels this way. Judge for yourself…

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About The Author
Cari McGee

My husband and I came to the Tri-Cities in 1994, and we thought it would be a temporary stop on our way to larger cities. He was a television sports anchor at the time, and we planned to go wherever the "next step up" took us. Twenty-plus years later, we're still here and we've loved every minute of it! We have two children now, and we've found the Tri-Cities area is a wonderful place to raise a family. It's a great place to do outdoorsy things -- I like to hike Badger Mountain or run along the river path. I also love reading ... by a cozy fire in the winter or a beautiful picture window in the summer (with the A/C on!). I've been a licensed Realtor since 2004. I earned my managing broker's license in 2016, which means I can run my own brokerage, or create a team of real estate agents and supervise them, which is exactly what I did when I formed the Cari McGee Real Estate Team in 2018! We have administrative and marketing personnel, as well as additional agents to serve you. I became a director of the Tri-Cities Association of Realtors Board of Directors in 2016, became Secretary/Treasurer of the organization, and was elected to Vice President in 2019. Want to talk about real estate? Click here to schedule a meeting with me!


  1. glenn.kelman says:

    Hi Cari,
    For a terrible moment there, I’d thought my twin brother had finally leapt into the fray…

    What could I possibly say here that wouldn’t drive you crazy? Sometimes I validate the criticism of the original poster because the criticism is valid…

  2. Cari McGee says:

    Hi Glenn,

    I know you acknowledge the criticism because it is valid. I’m sure you’re a nice person and you write your responses genuinely and honestly. It just reminds ME of my brother and his attitude when we would argue. I wanted to see if anyone else felt that way, which is why I posted what I did.

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