Ask the REALTOR®: Have you ever had to fire a client?

Ask the REALTOR® is a new series in which I answer your most commonly-asked real estate questions, with a new Q&A posting every week. If YOU have a real estate question for me, drop me a note here.

This week’s question: Have you ever had to fire a client? Here’s the answer in this brief video, and don’t miss the transcript below.

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Transcript:

Hi, this is Cari McGee with Keller Williams Real Estate in the Tri-Cities area of Washington, and welcome to this week’s episode of “Ask the Realtor.” Every week, I answer questions from buyers and sellers, and pretty much everyone in between, regarding real estate.

This week’s question comes to us from Caitlin A., who asks:

“Cari, have you ever had to fire a client?”

I tried once! That’s the answer, Caitlin. I have been extraordinarily blessed in my almost 15 years of real estate practice to have had tremendous clients — wonderful people that I’ve enjoyed working with, and always thrilled to hear from and interact with.

There was one particular client who would belittle me, and berate me, and generally treated me as if I didn’t really know what I was doing, despite the fact that I know that I did. It was just a bad situation, and for various reasons, I did not fire him. I should have, and I realized it later that I should have, because I didn’t deserve to be treated the way he had treated me.

I remember when the sale closed, and I was paid the commission for the sale of the home that he purchased, I remember wanting to donate that money because I just … I didn’t like having it because I had let myself down, and that’s what that money represented to me. It was representing of a time when I had not listened to myself and done the best thing for Cari. And that was a great lesson to learn. I’m glad that I learned it. Hopefully, I’ll never have to utilize it because generally, I have spectacular clients that I really enjoy working with.

So, I hope that answers your question, and if you have any questions for me regarding real estate, be sure to contact me via any one of the methods on the screen to follow. Have a fantastic day. Bye.